1. Information We Collect
When you use Kislap.com, we may collect information in the following categories:
- Contact and account information: Name, email address, password, organisation, and similar details when you contact us, create an account, or manage a listing.
- Business listing data: Business name, address, phone number, website, category, description, photos, and operating hours that you submit when listing a business.
- Usage and device data: Pages visited, articles read, search queries, click patterns, approximate location, referring pages, device identifiers, browser information, IP address, and cookie or similar technology data.
- Communication data: Messages sent through our contact form, listing tools, email replies, or messaging features.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our directory services.
- Publish and update news, resources, and business listings.
- Display and promote business listings to users searching the directory.
- Communicate with you about your account, listings, or enquiries.
- Analyse usage patterns to improve user experience and platform performance.
- Detect, prevent, and address fraud, security issues, and technical problems.
- Comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Business listings: Information you provide in a business listing is publicly visible on the directory, as its purpose is to help customers find your business.
- Service providers: We may share information with third-party service providers who assist in operating our platform (hosting, analytics, email delivery), subject to confidentiality obligations.
- Legal requirements: We may disclose information when required by law, regulation, or legal process.
4. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar tracking technologies to collect usage data, remember preferences, understand readership, and protect the site. Google and other service providers may set or read cookies when their tools are used on Kislap.com.
You can manage cookie preferences through your browser settings. Disabling cookies may affect search, account, analytics, or security features.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your data.
- Request a copy of your data in a portable format.
To exercise any of these rights, use our contact form.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services, operate listings, handle enquiries, comply with legal obligations, resolve disputes, and enforce our terms. Business listing data remains on the platform until you request removal or we decide to remove it. Usage data is retained for up to 24 months for analytics purposes, after which it is anonymised or deleted where practical.
8. International Transfers
Kislap.com operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.
9. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of Kislap.com after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please use our contact form.