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Legal & consular · Business owner

Customer data and privacy

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Reviewed · Next review

Understand what customers can expect when a business collects and holds their personal information.

The Privacy Commissioner explains that personal information is information about an identifiable person, even where the information does not name them. Businesses collecting it need a specific legitimate purpose and must tell people how it will be used.

Businesses must safeguard personal information and generally use it for the reason it was collected. People can request access to their information and ask for corrections. Read the official guidance before deciding how your forms, records and customer-information requests will be handled.

Key facts

  • Businesses must tell people when they collect personal information and how they will use it.Sources: Your privacy rights
  • People can ask a business for their own information and request corrections.Sources: Your privacy rights

Official sources

Kislap publishes this resource for general information only. Nothing here is immigration, legal, financial, tax, medical, employment, or other professional advice; check official sources and speak with a qualified professional before acting.

Review history (1)

  1. Revision 1 ·

    Reviewed the Privacy Commissioner's guidance and migrated source-linked collection, access and correction facts. Retained original publication date.